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Stay at home to stop coronavirus spreading

ALL PATIENTS AGED OVER 11 YEARS OLD MUST WEAR A FACE COVERING THAT ADEQUATELY COVERS THE NOSE AND MOUTH WHEN ATTENDING THE HEALTH CENTRE  

Everyone must stay at home to help stop the spread of coronavirus.

You should only leave the house for 1 of 4 reasons:

  • shopping for basic necessities, for example food and medicine, which must be as infrequent as possible
  • one form of exercise a day, for example a run, walk, or cycle – alone or with members of your household
  • any medical need, or to provide care or to help a vulnerable person
  • travelling to and from work, but only where this absolutely cannot be done from home

What to do if you need medical help

If you need medical help for any reason, do not go to places like a GP surgery, pharmacy or hospital.

If you have symptoms of coronavirus (a high temperature or a new, continuous cough), use the 111 coronavirus service.

If you need help or advice not related to coronavirus:

  • for health information and advice, use the NHS website or your GP surgery website
  • for urgent medical help, use the NHS 111 online service – only call 111 if you're unable to get help online
  • for life-threatening emergencies, call 999 for an ambulance

Read more advice about getting medical help at home.

Antibody testing is being rolled out in Suffolk and North East Essex in a safe and phased way. It has begun within our hospitals.  We will keep you updated as to when this test is available to wider staff and patient groups.  Meanwhile, please may we request that you do not ask your GP about availability.  Please also note that as this is a new disease we don’t yet know if having antibodies means you are immune. 


New Baby? Keep Calm And...

https://www.healthysuffolk.org.uk/projects/keep-calm

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FOR PARENTS A SPECIAL COVID MESSAGE

When your child is ill or injured it is very difficult to decide if/when to call your child’s GP, NHS 111 or go to the Accident & Emergency Department particularly when everyone is being asked to stay at home. Select the link below for some guidance:

 If your child is ill during COVID19


Medical Equipment Every Home Should Have

 In order of importance:

  1. Thermometer 
  2. Blood pressure monitor (upper arm only)
  3. Pulse oximeter

Available from high st chemists and on-line

 Other than the essential thermometer, there are two pieces of medical equipment that we recommend for the home: a Blood Pressure Monitor and Pulse Oximeter. These three machines together will give the vital information needed to help your doctor advice you should you become ill.​ 


                                                                                                                             Every Mind Matters


DOWNLOAD NEW APP NOW

"Airmid UK"

Go to your App store and download for free! Soon you will be able to request medication, book video consultation appointments and much more...

                                                                    


My Care Record enables health and care professionals to access information about you to improve your care.
Providing you with:
• Better co-ordinated and seamless care
• Quicker diagnosis and treatment
• Less paperwork and less repetition
• Fewer unnecessary clinical tests
• More accurate prescriptions
• More time to spend on clinical care


Self Referrals

Did you know you can self-refer to a number of services without seeing your GP?

These include, physiotherapy, podiatry, quitting smoking, getting active, losing weight, sexual health, contraceptives, anxiety/stress/low mood. Visit our self-referral page to find out more: Self-referrals



Prescription Collection 

Due to new Data Protection regulations patients will be asked for 3 identifiers when collecting prescriptions which may include photo ID.

 Alternatively your prescription can be sent electronically to your pharmacy. Please speak to reception for more information.


At the end of May 2019, Orchard Medical Practice will be taking over the management of Dr Solway and Mallick Practice.

This means that both practices will use the same reception desk located the front entrance of the building and staff from both practices will be able to book appointments and access information related to patients registered with both practices.

Whilst things might look a little different at reception, this will not change your ability to book appointments and see your doctor in the usual way.

Staff from both practices are trained in maintaining confidentiality and will work together to ensure that your health record remains secure and will still only be accessed by or shared with staff that need it for your care.

If you have any questions or concerns, please contact Andrea Clarke who will be happy to speak with you. You can find the Privacy Policy below for Orchard Medical Practice and On Dr Solway & Dr Mallick Practice website.                      


To view our practice leaflet please click here: Practice leaflet


Get Well, Keep Well

Of course we’re not just here for when you are unwell. Our team of healthcare professionals and back-up staff offer a number of clinics and services to promote good health and wellbeing whatever your medical condition.

one life


(Site updated 29/07/2020)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
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